Actor and humanitarian Sonu Sood has once again stepped up to highlight compassion and fairness after reacting to the ongoing frustration surrounding IndiGo flight delays. As several passengers took to social media to vent their anger at airport ground staff Sood urged the public to reconsider who is actually responsible for such situations.

Speaking about the recent chaos he said that the ground staff working at airports are often the first to face passenger outrage even when the issues are beyond their control. According to Sood these employees operate under strict instructions and limited power yet end up taking the blame during operational disruptions.

He stated that it is ‘unfair’ to hold them responsible for delays caused by factors like weather technical checks or airline-level decisions. Sood added that these staff members are ‘helpless too’ and are simply trying to do their jobs while handling pressure from both passengers and management.

His message resonated widely with travellers and netizens who appreciated his balanced and empathetic view. Known for consistently advocating kindness Sood’s appeal encourages people to treat airport workers with respect especially during unavoidable travel disruptions.

The actor’s statement once again reinforces his image as a voice of reason and humanity in stressful public situations.